ViaPath is currently seeking a Product Specialist to join our OMS Product team. The selected candidate will be responsible for working with ViaPath customers to ensure a positive user experience by determining which OMS product modules and features are the best fit for their needs. Must be able to effectively prioritize and manage multiple customers’ needs and expectations, while maintaining a high level of customer service and professionalism. Must be comfortable with communicating with customers, both on the phone and via webcam, and have excellent documentation and communication skills. This position will be a remote-based position with a requirement to travel as needed, will need access to a major airport.
ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government. ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates.
ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.