ViaPath is currently seeking an Installation Manager to join our growing team. The Installation Manager collaborates with various stakeholders such as the program/project manager, installation technicians, and facility corrections staff to ensure successful facility installations. This role has oversight of an installation team dedicated to the delivery and installation of products.
Remote based position with a requirement to travel to client sites. Position can be based anwhere in Pennsylvania. The Installation Manager will be a...
The Capture Manager is responsible for leading and executing capture strategy for strategic pursuits from opportunity identification through contract award. This role drives pre-RFP positioning, competitive analysis, teaming strategy, and solution alignment to increase probability of win.
The Capture Manager partners closely with Business Development, Solution Architects, Pricing, and Proposal teams to shape deals, influence requirements, and develop winning strategies. This position requires strong customer engagement skills, analytical thinking, and disciplined opportunity management.
This is not a pure sales or...
ViaPath is seeking an Intelligence Associate Analyst to join our team working with our clients. The responsibility of the Intelligence Associate Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist Corrections Investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established time frames. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
ViaPath is seeking experienced, passionate and disciplined Senior Software Engineers to join our Integrations Development Team. The ideal candidate should be up to date on recent software engineering best practices and be proficient with common frameworks for the languages of Java, as well as be team oriented, able to work on multiple projects simultaneously with excellent communication skills; apply strong problem-solving skills with the ability to think creatively. The primary function of this role will be to support the development efforts for the Integrations Platform.
Hybrid position based at the ViaPath office located in Dallas, TX - 3 days per week at Dallas office / 2 days per week remote.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Del Valle, TX with travel to additional client sites.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
ViaPath is looking for a Telecommunications Site Technician 5 (Site Administration Technician 5) to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is seeking a highly skilled Treasury Operations Manager. Reporting directly to the Sr Director of Treasury Operations, you will manage the Payment Services team, an essential function in the Finance & Treasury Organization. This role involves providing team oversight, coordination and thought leadership across a variety of disciplines, including treasury, accounting, finance, and regulatory. The position will support the Sr Director of Treasury Operations and provide oversight of daily operations, bank and cash management, financial close, audit, as well as assist in monthly financial reporting and analysis and periodic forecasting and planning, as needed.
The Senior Analyst Applications Support serves as an advanced resource for supporting end users of a jail management software platform. This role handles complex workflow issues, mentors junior analysts, and partners with development and product teams to resolve systemic problems and implement enhancements. The Senior Analyst also contributes to process improvement and user training initiatives.
This is a hybrid position (office/home) with a requirement to be based at one of the ViaPath offices: Altoona, PA or Pittsburgh, PA. Standard work hours with a requirement to work a rotating on-call schedule.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Centennial, CO with travel to additional sites as needed.
ViaPath is currently seeking Production Technicians to join our Production team in Grand Prairie, TX. The Production Technician will be responsible for building, testing, configuring and repairing various technology equipment to fulfill orders and RMAs for the company’s many products and services.
Position will be based at the ViaPath office located in Grand Prairie, TX.
Shift is Monday - Friday, 7:00AM - 3:30PM
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is seeking Phone Monitoring Representative(s) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Hartsville, TN with travel to...
ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
ViaPath is seeking Phone Monitoring Representative(s) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
This position will be worked out of our offices in Tallahassee, FL; Mon-Fri, 1st shift.
ViaPath is seeking Technical Support Representatives – Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
This position will be based at the ViaPath office located in Dallas,...
ViaPath is seeking a Supervisor of Technical Services to oversee a portion of our Technical Support team that provide technical assistance on various product lines. We provide hardware and software telecommunications solutions, and our support staff are responsible for the entire application ecosystem. This position will oversee a multi-discipline team focused on providing excellent front line support to our facilities. The focus areas are on quality, consistency, and first call resolution. We are seeking an experienced leader who is very familiar with technical call center protocols/technologies, and has a track record of expressing expectations, and then successfully managing staff to those expectations.
ViaPath is seeking Phone Monitoring Representative(s) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
This position will be worked out of our offices in Tallahassee, FL; Mon-Fri, 1st shift.
ViaPath is currently seeking a Network Infrastructure Senior Manager to join our team. Responsibilities will include managing the staff and overall activities associated with ViaPath network infrastructure deployment and operational readiness.
This position is a hybrid opportunity based at the ViaPath office located in Dallas, TX.
ViaPath is seeking a Digital Forensic Analyst. The analyst will provide direct forensic services to customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to forensically extract data from legally seized cellular devices, analyzing said data, and assist investigative staff in the development of actionable intelligence within the facilities and outside law enforcement. The selected candidate will be team oriented, capable of multitasking, and possess excellent verbal and written communication skills.
This position will be based at the customer site in...
ViaPath is currently seeking an Installation Manager to join our growing team. The Installation Manager collaborates with various stakeholders such as the program/project manager, installation technicians, and facility corrections staff to ensure successful facility installations. This role has oversight of an installation team dedicated to the delivery and installation of products.
Remote based position with a requirement to travel to client sites. Position to be based in the Altoona, PA surrounding area. The Installation...
ViaPath is currently seeking a Tablet Repair Supervisor to join our growing team. The Tablet Repair Supervisor will be based at the customer site and will be responsible for supervising a team of currently incarcerated individuals within the Ohio DRC operations. The team is responsible for repairing, re-qualifying, and refurbishing ViaPath Android tablet computers including testing, component replacement and configuration broken tablets.
This position will be based at the client site located in Grafton, Ohio.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Mason, TN.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Watonga, OK.
ViaPath is seeking Administrative Communications Monitor (Entry Level) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
This position will be worked out of our offices in Tallahassee, FL; Mon-Fri, 1st...
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in McCook, NE with a requirement to travel to other client sites as needed.
ViaPath is seeking a Digital Forensic Analyst. The analyst will provide direct forensic services to customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to forensically extract data from legally seized cellular devices, analyzing said data, and assist investigative staff in the development of actionable intelligence within the facilities and outside law enforcement. The selected candidate will be team oriented, capable of multitasking, and possess excellent verbal and written communication skills.
This position will be based at the customer site in...
Under the direction of the Field Service Manager, but working largely independently, the Site Administration Technician 1 will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities. Ensuring all internal processes, procedures, and contractual repair timelines are adhered to.
The position will be based at the customer site with a requirement to travel to additional sites as needed.
ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be servicing our client facilities in San Fransico, CA.
The Senior Analyst Applications Support serves as an advanced resource for supporting end users of a jail management software platform. This role handles complex workflow issues, mentors junior analysts, and partners with development and product teams to resolve systemic problems and implement enhancements. The Senior Analyst also contributes to process improvement and user training initiatives.
This is a hybrid position (office/home) with a requirement to be based at one of the ViaPath offices: Altoona, PA or Pittsburgh, PA. Standard work hours with a requirement to work a rotating on-call schedule.
We are currently seeking a Senior Network Engineer to join our team. This role is responsible for providing advanced planning, design, deployment, operations, migrations, consolidations, monitoring and break-fix for Local/Wide Area Networks to meet current and future needs of ViaPath’s Data Centers, nationwide business offices, nationwide customer locations and internet connectivity. Role requires knowledge and or experience with premise and cloud-based networking services.
This position will be based at the ViaPath office.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site with a requirement to travel to other sites as needed.
ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
This position will be worked on site at our client's...
ViaPath is seeking an experienced, proactive, and solutions-focused Manager, Legal Operations to assist in driving operational change and modernization through the design and implementation of processes and systems aimed at promoting the day-to-day efficiency and effectiveness of the Legal team. This role will report directly to the General Counsel and will be responsible for maintaining minute books, supporting transactions and filings, including with the SEC and other regulatory agencies, subsidiary management, responding to subpoenas, record and FOIA requests, litigation management and support, and law firm invoice management, together with developing, implementing, and managing an array of programs to assist the in-house legal...
ViaPath is currently seeking a Tablet Repair Supervisor to join our growing team. The Tablet Repair Supervisor will be based at the customer site and will be responsible for supervising a team of currently incarcerated individuals within the NC Deptartment of Corrections. The team is responsible for repairing, re-qualifying, and refurbishing ViaPath Android tablet computers including testing, component replacement and configuration broken tablets.
Position will be based at the customer site located in Burgaw, NC.
