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ViaPath is seeking a results-driven Senior Account Manager to manage and expand an existing portfolio of correctional agency clients while actively pursuing new business opportunities within an assigned territory. This role is responsible for achieving revenue targets through client retention, contract renewals, upselling, cross-selling, and new customer acquisition.
The Senior Account Manager will develop trusted relationships with agency leaders, understand their operational priorities, and position ViaPath’s products and services to address their needs. The successful candidate will combine strategic account management, proactive business development, and strong internal collaboration to protect...
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Pahrump, NV with travel to additional sites.
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ViaPath is seeking a Senior Intelligence Analyst to join our team. The responsibility of the Senior Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
This...
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This is a Part-Time position working 20 hours week and will be based at the client site in Dover, NH with travel to additional sites.
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ViaPath is seeking a results-driven Senior Account Manager to manage and expand an existing portfolio of correctional agency clients while actively pursuing new business opportunities within an assigned territory. This role is responsible for achieving revenue targets through client retention, contract renewals, upselling, cross-selling, and new customer acquisition.
The Senior Account Manager will develop trusted relationships with agency leaders, understand their operational priorities, and position ViaPath’s products and services to address their needs. The successful candidate will combine strategic account management, proactive business development, and strong internal collaboration to protect...
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Stafford, VA with a requirement to travel to other client sites as needed.
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ViaPath is seeking a Criminal Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
This...
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ViaPath is seeking a Criminal Digital Forensic Analyst. The analyst will provide direct forensic services to customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to forensically extract data from legally seized cellular devices, analyzing said data, and assist investigative staff in the development of actionable intelligence within the facilities and outside law enforcement. The selected candidate will be team oriented, capable of multitasking, and possess excellent verbal and written communication skills.
This position will be based on...
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The Supervisor of Intelligence Services will be responsible for working an active case load while supervising a team of intelligence analysts responsible for monitoring offender communications, leveraging ViaPath’s proprietary intelligence tools against multiple disparate data sets to provide actionable intelligence, and conducting intelligence briefings for the client and outside law enforcement agencies. The Supervisor will provide direct support to the customer.
While in this critical position, you will have the opportunity to utilize your training and experience by developing actionable intelligence related to the state...
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ViaPath is currently seeking a Field Services Sr Manager to join our team. The position will report to the Director of Field Services and will supervise ViaPath internal teams and vendor dedicated and non-dedicated site technicians servicing the ViaPath deployed products at customer facilities.
The selected candidate will be team oriented, able to work on multiple projects simultaneously, and have excellent communication skills all while providing both internal and external customers with the highest possible level of customer service and contract management to ensure we meet our goals in a timely and cost-effective manner.
Remote...
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ViaPath is seeking Technical Support Representatives – Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
The shift is Tuesday - Saturday 7:00am to 3:30pm.
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ViaPath is looking for a Telecommunication Technician 2 (Site Admin Technician 2) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
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ViaPath is seeking Phone Monitoring Representative(s) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
Shifts available: Monday - Friday, 7:00AM...
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ViaPath is seeking a results-driven Senior Account Manager to manage and expand an existing portfolio of correctional agency clients while actively pursuing new business opportunities within an assigned territory. This role is responsible for achieving revenue targets through client retention, contract renewals, upselling, cross-selling, and new customer acquisition.
The Senior Account Manager will develop trusted relationships with agency leaders, understand their operational priorities, and position ViaPath’s products and services to address their needs. The successful candidate will combine strategic account management, proactive business development, and strong internal collaboration to protect...
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ViaPath is seeking an Sr Account Executive to join our growing sales team. The selected individual will be responsible for new business/customer acquisition for inmate telephone and tablet contracts, delivering against net revenue targets.
This is a remote based position located in one of the following states: Alabama, Mississippi, Tennessee, Arkansas, Georgia, North Carolina, South Carolina, and Florida with a requirement to travel up to 75% of the time. Must be located within one of the listed states and must be local to an airport to meet the travel requirement.
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site in Portland, OR.
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the customer site in Henderson, KY with travel to additional sites.
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The Proposal Development Department is seeking a Proposal Content Manager to lead the strategy, governance, organization, and continuous improvement of ViaPath’s proposal knowledge base and reusable sales content. This role serves as the owner of the Company's proposal content ecosystem, ensuring proposal teams have timely access to accurate, compliant, and compelling content that improves proposal quality, efficiency, and win rates. The position combines proposal expertise, knowledge management, AI-enabled content optimization, and visual communication to support business development across ViaPath's integrated correctional technology solutions.
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ViaPath is seeking Phone Monitoring Representative(s) to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate(s) will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.
Shifts available: Monday - Friday, 7:00AM...
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We are currently seeking a Network Engineer to join our team. This role is responsible for providing advanced planning, design, deployment, operations, migrations, consolidations, monitoring and break-fix for Local/Wide Area Networks to meet current and future needs of ViaPath’s Data Centers, nationwide business offices, nationwide customer locations and internet connectivity. Role requires knowledge and or experience with premise and cloud-based networking services.
Position will be based at the ViaPath office located in Dallas, TX.
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ViaPath is currently seeking a Network Infrastructure Manager to join our team. Responsibilities will include managing the staff and overall activities associated with ViaPath network infrastructure deployment and operational readiness.
This is a hybrid based position located at the ViaPath office in Dallas, TX.
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position is based at the client site in Hurricane, UT with travel to additional sites.
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The Project Manager within the PMO group will be responsible for leading the performance of tasks necessary to ensure the most efficient and effective execution of the contract, resulting in successful cost, schedule, and performance of the contract plan.
Position is a hybrid role based at the ViaPath office located in Altoona, PA with a requirement to travel up to 75% of the time.
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ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be worked on-site at our client's facilities in Ventura County, CA.
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ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site with a requirement to travel to other sites as needed.
