Job Listings

ViaPath is seeking an Account Manager to join our growing sales team. The selected individual will be responsible for delivering against net revenue targets (renewal and upsell) across ViaPath ‘growth’ product categories with respect to accounts with the existing phone business.     This position will be based in Phoenix, AZ...

ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.   This position will be based at the customer site in Whiteville, TN.

Viapath is looking for a Representative 3, Technical Support to join our team in our Tech Support department.  The Representative 3, Technical Support is someone who cares about the client success, is technically savvy, and has experience troubleshooting technology issues.  The position is responsible for answering and resolving technical support issues that our customers encounter.  Technical Support Representatives are analytical, diligent, technically proficient, and are passionate about technology, networking, and serving our customers. Technical Support Reps take pride in their high-quality work and thrive in a fast-paced environment where they are constantly learning new...

The VP, Warehouse & Distribution will provide overall leadership and management for ViaPath’s Warehouse and Tablet Repair teams. This position is responsible for overall leadership in supply chain and logistics optimization strategies. This position will report to the SVP, Solutions and will be onsite daily at our Grand Prairie Warehouse.

ViaPath is currently seeking a Tablet Repair Supervisor to join our growing team. The Tablet Repair Supervisor will be based at the customer site and will be responsible for supervising a team of currently incarcerated individuals within the NC Deptartment of Corrections.  The team is responsible for repairing, re-qualifying, and refurbishing ViaPath Android tablet computers including testing, component replacement and configuration broken tablets.   Position will be based at the customer site located in Burgaw, NC.  

ViaPath is currently seeking a Tablet Repair Supervisor to join our growing team. The Tablet Repair Supervisor will be based at the customer site and will be responsible for supervising a team of currently incarcerated individuals within the West Virginia Department of Corrections.  The team is responsible for repairing, re-qualifying, and refurbishing ViaPath Android tablet computers including testing, component replacement and configuration broken tablets.   Position will be based at the customer site located in Mount Olive, WV.  

ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff.  While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes.  The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.    This position will be worked out of the customer site in Tallahassee, FL.

This role is responsible for maintaining media relations and protecting our corporate image in ways that promote our business, values and mission. This includes handling responses to media inquiries, pitching corporate stories, developing media lists, and tracking earned and placed media. This role will collaborate with partners on joint announcements, support presentations and speaking opportunities, and manage internal communications and events.   Hybrid opportunity - based at the Falls...

ViaPath is seeking a Senior Account Manager to join our growing sales team. The selected individual will be responsible for delivering against net revenue targets (renewal and upsell) across ViaPath ‘growth’ product categories with respect to accounts with the existing business.    This is a remote position that can be located in California (Southern, Central or Northern).  This position can also be based in Phoenix, AZ or Las Vegas, NV.   

ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position is based at the client site in Seguin, TX with travel to additional sites.

ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.   Will be required to travel to multiple client sites on a regular basis within the the state of...

ViaPath is currently seeking a Client Account Administrator to join our team. The Site Administrator is responsible for managing key functions of client process administration and operational support. They are also responsible for inputting all information required for inmate accounts, telephone call records and recording.   This position will be worked out of our Sacramento offices - Hybrid (3 days in Office, 2 days Home/Remote, per week).

ViaPath is currently seeking a Site Administrator 3 to join our team. The Site Administrator is responsible for managing key functions of client process administration and operational support. They are also responsible for inputting all information required for inmate accounts, telephone call records and recording.   This position will be based at the customer site with a requirement to travel to other customer sites as needed.  

ViaPath is seeking Phone/Communications Monitor to join our team working with our client in Tallahassee, FL. The responsibility of the Phone Monitoring Representative will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist correctional staff in the monitoring and reporting of information provided through the ViaPath Command platform. The selected candidate will be team oriented, capable of multitasking, and possess excellent listening, communication and documentation skills.   This position will be worked out of our offices in Tallahassee, FL; Mon-Fri, 1st shift.

Under the direction of the Field Service Manager, but working largely independently, the Entry Level Telecommunications Site Technician will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities.  Ensuring all internal processes, procedures, and contractual repair timelines are adhered to.    This Junior position will be based at the customer site in Marysville, OH with a requirement to travel to other customer sites as needed.

ViaPath is currently seeking a Client Account Administrator to join our team. The Site Administrator is responsible for managing key functions of client process administration and operational support. They are also responsible for inputting all information required for inmate accounts, telephone call records and recording.    Preferred location for candidates is Columbus, OH, but they can be based anywhere in Ohio (candidates must be based in Ohio for consideration).  This is a remote based position with a requirement to travel to customer sites as...

Under the direction of the Field Service Manager, but working largely independently, the Communications Technology Technician (Level 1) will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities.  Ensuring all internal processes, procedures, and contractual repair timelines are adhered to.    This position will be based at the customer site in Marysville, OH with a requirement to travel to other customer sites as needed.

ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.   This position will be based at the client site in Memphis, TN with travel to additional...

ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position is based at the client site in Warren, ME with a requirement to travel to other client sites as needed.

ViaPath is seeking a Digital Forensic Analyst. The analyst will provide direct forensic services to customer staff.  While in this critical position, you will have the opportunity to utilize your training and experience to forensically extract data from legally seized cellular devices, analyzing said data, and assist investigative staff in the development of actionable intelligence within the facilities and outside law enforcement.  The selected candidate will be team oriented, capable of multitasking, and possess excellent verbal and written communication skills.    This position will be worked out of the customer...

ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.   This position is based at the client site in Whiteville, TN.