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Job Locations US-OH-Columbus
ViaPath is seeking an Associate (Entry Level) Intelligence Analyst to join our team working with our clients. The responsibility of the Intelligence Associate Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist Corrections Investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established time frames. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.   This postiion will be primarily remote (work from home),but valid candidates will need to be located near Columbus, OH for occassional meetings at the client site.  
Category
Intelligence
ID
2023-2196
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is seeking an Inventory Specialist to join our growing team.  The Inventory Specialist plays a key role in supply chain and logistics for ViaPath by ensuring warehouse is properly maintained, stocked and organized.   This position will be located at our warehouse/offices in Grand Prairie, TX.
Category
Enterprise Systems-Warehouse
ID
2023-2187
Position Type
Regular Full-Time
Job Locations US-SD-Pierre
ViaPath is looking for a Telecom Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position will be based at our client's site in Pierre, SD.
Category
Service Excellence-Onsite Field Services
ID
2023-2183
Position Type
Regular Full-Time
Job Locations US-TX-Karnes City
ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position will be located at our client's facility in Karnes City, TX.
Category
Service Excellence-Onsite Field Services
ID
2023-2182
Position Type
Regular Full-Time
Job Locations US-ID-Boise
ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff.  While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes.  The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.    This position will be located at our client's site in Boise, ID.
Category
Intelligence
ID
2023-2179
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is currently seeking a Director, Production to join our rapidly growing, fast paced team. Develops and implements the company's production control functions including any of the following activities: master scheduling, production planning/coordination, shop scheduling and dispatching, material requirements, planning systems, work-in-process tracking, material and labor variance controls, and manufacturing performance reporting. Approves quantities, schedules and parts lists provided to the material control organization to ensure timely and complete ordering, as well as receipt and issuance of production material requirements. Responsible for planning, reviewing, and developing production procedures and personnel. May coordinate activities with materials function using enterprise resource planning systems. Maintains reports to reflect scheduling, methods, support performance and process procedures. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. 
Category
Enterprise Systems-Warehouse
ID
2022-2169
Position Type
Regular Full-Time
Job Locations US-VA-Falls Church
ViaPath is seeking a Sr. Financial Analyst to join our growing team.  The Sr. Financial  Analyst plays a critical role on the Finance team by providing financial oversight, analyzing financial trends, and supporting the company in maintaining financial excellence and compliance.
Category
Accounting/Finance
ID
2022-2160
Position Type
Regular Full-Time
Job Locations US-IL-Chicago
We are currently seeking a Tablet Administrator to join our team.  The position will be based at a customer site in Chicago, IL.
Category
Service Excellence-Field Services
ID
2022-2154
Position Type
Regular Full-Time
Job Locations US-IL-Chicago
We are currently seeking a Tablet Administrator to join our team.  The position will be based a customer site in Chicago, IL.
Category
Service Excellence-Field Services
ID
2022-2153
Position Type
Regular Full-Time
Job Locations US-FL-Panama City
Under the direction of the Field Service Manager, but working largely independently, the Tablet Administrator will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities.  Ensuring all internal processes, procedures, and contractual repair timelines are adhered.    This position will be located at our client's site in Panama City, FL.
Category
Service Excellence-Field Services
ID
2022-2152
Position Type
Regular Full-Time
Job Locations US-KY-Lexington
ViaPath is seeking an Account Manager to join our growing sales team. The selected individual will be responsible for delivering against net revenue targets (renewal and upsell) across ViaPath ‘growth’ product categories with respect to accounts with the existing phone business.     This is a remote position that can be based anywhere in Kentucky.
Category
Business Development
ID
2022-2149
Position Type
Regular Full-Time
Job Locations US-KY-Somerset
Under the direction of the Field Service Manager, but working largely independently, the Tablet Administrator will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities.  Ensuring all internal processes, procedures, and contractual repair timelines are adhered. 
Category
Service Excellence-Onsite Field Services
ID
2022-2146
Position Type
Regular Full-Time
Job Locations US-NC-Windsor
ViaPath is looking for a Telecommunications Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.  
Category
Service Excellence-Onsite Field Services
ID
2022-2143
Position Type
Regular Full-Time
Job Locations US-KY-London
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 
Category
Service Excellence-Onsite Field Services
ID
2022-2140
Position Type
Regular Full-Time
Job Locations US-FL-Port Saint Lucie
ViaPath is looking for a Telecom Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.  
Category
Service Excellence-Onsite Field Services
ID
2022-2139
Position Type
Regular Full-Time
Job Locations US-NC-Smithfield
ViaPath is looking for a Telecommunications Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.  
Category
Service Excellence-Onsite Field Services
ID
2022-2138
Position Type
Regular Full-Time
Job Locations US-NE-Lincoln
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 
Category
Service Excellence-Onsite Field Services
ID
2022-2133
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is looking for a Technician 2, Tablet Repair to join our growing team.  The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication.  This position will be based in our climate controlled warehouse.
Category
Solutions-Tablet Repair
ID
2022-2131
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is looking for a Technician 1, Tablet Repair to join our growing team.  The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication.  This position will be based in our climate controlled warehouse.
Category
Solutions-Tablet Repair
ID
2022-2130
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is looking for a Technician 2, Tablet Repair to join our growing team.  The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication.  This position will be based in our climate controlled warehouse.
Category
Solutions-Tablet Repair
ID
2022-2129
Position Type
Regular Full-Time
Job Locations US-ID-Caldwell
ViaPath is looking for a Site Admin Technician 1 to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.  
Category
Service Excellence-Onsite Field Services
ID
2022-2115
Position Type
Regular Full-Time
Job Locations US-OH-Columbus
ViaPath is seeking Digital Forensic Analyst.  The position will be based at the customer site in Columbus, OH.  The responsibility of the Digital Forensic Analyst will be to provide direct forensic services to customer staff.  While in this critical position, you will have the opportunity to utilize your training and experience to forensically extract data from legally seized cellular devices, analyzing said data, and assist investigative staff in the development of actionable intelligence within the facilities and outside law enforcement.  The selected candidate will be team oriented, capable of multitasking, and possess excellent verbal and written communication skills. 
Category
Intelligence
ID
2022-2113
Position Type
Regular Full-Time
Job Locations US-NE-Omaha
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 
Category
Service Excellence-Onsite Field Services
ID
2022-2107
Position Type
Regular Full-Time
Job Locations US-NE-Lincoln
ViaPath is currently seeking a Site Administrator 4 to join our team. The Site Administrator is responsible for managing key functions of client process administration and operational support. They are also responsible for inputting all information required for inmate accounts, telephone call records and recording. 
Category
Service Excellence-Onsite Field Services
ID
2022-2106
Position Type
Regular Full-Time
Job Locations US-VA-Richmond
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 
Category
Service Excellence-Onsite Field Services
ID
2022-2093
Position Type
Regular Full-Time
Job Locations US-CA-Ione
ViaPath is looking for a Site Administration Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position will be servicing our client in Ione, CA, as well as perfomring as backup for our client's facilities around the Sacramento, CA area.
Category
Service Excellence-Onsite Field Services
ID
2022-2089
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is looking for a Technician 1, Tablet Repair to join our growing team.  The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication.  This position will be based in our climate controlled warehouse.
Category
Solutions-Tablet Repair
ID
2022-2075
Position Type
Regular Full-Time
Job Locations US-PA-Bethlehem
ViaPath is looking for a Site Administration Technician to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.   This position will be servicing our client sites around Eastern/Central PA.
Category
Service Excellence-Onsite Field Services
ID
2022-2054
Position Type
Regular Full-Time
Job Locations US-AZ-Phoenix
ViaPath is currently looking for Sales Engineer (SE) to join our growing team.  The SE will partner with the business development team to drive new business and revenue growth by providing technical expertise, competitive positioning, and ViaPath product solutioning to current and prospective customers.This is a remote position that can be based anywhere west of the Mississippi with access to a major airport.  
Category
Business Development
ID
2022-2043
Position Type
Regular Full-Time
Job Locations US-KY-Louisville
ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team.  Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services.  Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
Category
Service Excellence-Onsite Field Services
ID
2022-2042
Position Type
Regular Full-Time
Job Locations US-VA-Falls Church
ViaPath is seeking a Principal Financial Analyst to join our growing team.  The Principal Financial  Analyst plays a critical role on the Finance team by providing financial oversight, analyzing financial trends, and supporting the company in maintaining financial excellence and compliance.
Category
Accounting/Finance
ID
2022-2037
Position Type
Regular Full-Time
Job Locations US-OR-Hillsboro
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 
Category
Service Excellence-Onsite Field Services
ID
2022-2027
Position Type
Regular Full-Time
Job Locations US-CA-Wasco
ViaPath is looking for a Site Administration Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position will be servicing our clients in: Wasco, Avenal, Pleasant Valley, CA
Category
Service Excellence-Onsite Field Services
ID
2022-2022
Position Type
Regular Full-Time
Job Locations US-TX-Dallas
ViaPath is seeking Technical Support Representatives – Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.   *This position will be based out of the Dallas TX, Altoona PA, or Fruitland ID office    Shift is 11:00PM - 7:30AM Central / Saturday - Wednesday (Thursday and Friday off)
Category
Service Excellence-Technical Support
ID
2022-2010
Position Type
Regular Full-Time
Job Locations US-ID-Fruitland
ViaPath is seeking a Technical Support Tier 2 to join our team in our Tech Support department. The Tier 2 Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results.  The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products.  We are a seeking candidates who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.   *This position will be based out of any ViaPath office*    Shifts available: Monday - Friday: 11AM -7:30pm  Monday - Friday: 1:30pm - 10:00pm 
Category
Service Excellence-Technical Support
ID
2022-2001
Position Type
Regular Full-Time
Job Locations US-ID-Fruitland
ViaPath is seeking a Technical Support Tier 2 to join our team in our Tech Support department. The Tier 2 Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results.  The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products.  We are a seeking candidates who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.   Shifts available: Monday - Friday: 1:30pm - 10:00pm  *This position can be based out of any ViaPath office*
Category
Service Excellence-Technical Support
ID
2022-2000
Position Type
Regular Full-Time
Job Locations US-TX-Dallas
ViaPath is seeking a Supervisor of Technical Services to oversee a portion of our Technical Support team that provide technical assistance on various product lines.  We provide hardware and software telecommunications solutions, and our support staff are responsible for the entire application ecosystem.  This position will oversee a multi-discipline team focused on providing excellent front line support to our facilities.  The focus areas are on quality, consistency, and first call resolution.  We are seeking an experienced leader who is very familiar with technical call center protocols/technologies, and has a track record of expressing expectations, and then successfully managing staff to those expectations.   **This position will be located in our Dallas, TX office**    Shifts available:  Second shift- 3pm CST -11:30pm CST Third shift- 11:00 CST pm - 7:30am CST
Category
Service Excellence-Technical Support
ID
2022-1992
Position Type
Regular Full-Time
Job Locations US-TX-Plano
ViaPath is seeking a Technical Support Tier 2 to join our team in our Tech Support department. The Tier 2 Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results.  The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products.  We are a seeking candidates who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.   Loctions available: Dallas, TX, or PLano, TX ViaPath Office    Shifts Available 9:00 AM - 5:30 PM Central; Monday - Friday 10:30 AM - 7:00 PM Central; Monday - Friday 8:00 AM - 4:30 PM Central; Monday - Friday
Category
Service Excellence-Technical Support
ID
2022-1991
Position Type
Regular Full-Time
Job Locations US-AL-Mobile
ViaPath is seeking a Accounts Payable Manager to join our growing team.  The Accounts Payable Manager will provide expertise and supervision to staff in Accounts Payable ensuring accurate and timely reporting and payment of vendor invoices while optimizing efficient use of working capital.
Category
Accounting/Finance
ID
2022-1988
Position Type
Regular Full-Time
Job Locations US-FL-Moore Haven
ViaPath is looking for a Site Administration Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    THis position will be onsite servicing our client in Moore Haven, FL.
Category
Service Excellence-Onsite Field Services
ID
2022-1972
Position Type
Regular Full-Time
Job Locations US-LA-Tallulah
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    This position will be based at the customer site in Tallulah, LA. 
Category
Service Excellence-Onsite Field Services
ID
2022-1959
Position Type
Regular Full-Time
Job Locations US-TX-Dallas
ViaPath is looking for a Representative 3, Technical Support to join our team in our Tech Support department.  The Representative 3, Technical Support is someone who cares about the client success, is technically savvy, and has experience troubleshooting technology issues.  The position is responsible for answering and resolving technical support issues that our customers encounter.  Technical Support Representatives are analytical, diligent, technically proficient, and are passionate about technology, networking, and serving our customers. Technical Support Reps take pride in their high-quality work and thrive in a fast-paced environment where they are constantly learning new things. They demonstrate care for our customers by maintaining relationships with clients and by providing amazing service. Technical Support Representatives make it their goal to find the "why" when a customer has a concern and are quick in finding an appropriate solution.   *This position will be based out of our Dallas, TX ViaPath office* Schedules: 2nd Shift - 3pm to 12am Monday-Friday 2nd Shift+Weekend - 4pm to 1am Friday-Tuesday 3rd Shift - 11pm to 8am Monday-Friday 3rd Shift +Weekend - 11pm - 8am Wednesday-Sunday 1st Shift - 8am to 5pm Monday-Friday
Category
Service Excellence-Technical Support
ID
2022-1930
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is seeking a RMA Receiving Tech that will work closely with all related departments to meet internal priorities and requests on a daily basis.  This position will need to follow work instructions to correctly carry out the assignments.  This position is primarily responsible for receiving and sorting equipment based on equipment type and model, as well as tracking those receipts in the multiple applications used.
Category
Service Excellence-Field Services
ID
2022-1921
Position Type
Regular Full-Time
Job Locations US-TX-Grand Prairie
ViaPath is currently seeking Production Technicians to join our Production team in Grand Prairie, TX. The Production Technician will be responsible for building, testing, configuring and repairing various technology equipment to fulfill orders and RMAs for the company’s many products and services.
Category
Enterprise Systems-Warehouse
ID
2022-1884
Position Type
Regular Full-Time
Job Locations US-ID-Caldwell
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    Remote based position in Caldwell, Idaho or surrounding Nampa/Fruitland/Ontario, OR areas with a requirement to travel to customer sites on a regular basis.
Category
Service Excellence-Onsite Field Services
ID
2022-1732
Position Type
Regular Full-Time
Job Locations US-CA-Santa Ana
ViaPath is looking for Telecommunications Site Technicians to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.    These positons will be servicing our clients around Orange County, CA.
Category
Service Excellence-Field Services
ID
2022-1641
Position Type
Regular Full-Time
Job Locations US-TX-Plano
The Content Administrator reports directly to the AVP, Business Development Enablement. This position provides support to ensure the successful development and deployment of our proposal content database management.
Category
Business Development
ID
2022-1583
Position Type
Regular Full-Time
Job Locations US-OH-Chillicothe
ViaPath is currently looking for a Telecommunication Technician (Site Administrator Technician) to join the Field Services team.  Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.   This will be a remote based position in Chillicothe, OH with travel to client sites.
Category
Service Excellence-Onsite Field Services
ID
2021-1283
Position Type
Regular Full-Time