ViaPath is seeking an Associate (Entry Level) Intelligence Analyst to join our team working with our clients. The responsibility of the Intelligence Associate Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist Corrections Investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established time frames. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
This postiion will be primarily remote (work from home),but valid candidates will need to be located near Columbus, OH for occassional meetings at the client site.
ViaPath is seeking an Inventory Specialist to join our growing team. The Inventory Specialist plays a key role in supply chain and logistics for ViaPath by ensuring warehouse is properly maintained, stocked and organized.
This position will be located at our warehouse/offices in Grand Prairie, TX.
ViaPath is looking for a Telecom Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at our client's site in Pierre, SD.
ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be located at our client's facility in Karnes City, TX.
ViaPath is seeking an Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.
This position will be located at our client's site in Boise, ID.
ViaPath is currently seeking a Director, Production to join our rapidly growing, fast paced team. Develops and implements the company's production control functions including any of the following activities: master scheduling, production planning/coordination, shop scheduling and dispatching, material requirements, planning systems, work-in-process tracking, material and labor variance controls, and manufacturing performance reporting. Approves quantities, schedules and parts lists provided to the material control organization to ensure timely and complete ordering, as well as receipt and issuance of production material requirements. Responsible for planning, reviewing, and developing production procedures and personnel. May coordinate activities with materials function using enterprise resource planning systems. Maintains reports to reflect scheduling, methods, support performance and process procedures. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
ViaPath is seeking a Sr. Financial Analyst to join our growing team. The Sr. Financial Analyst plays a critical role on the Finance team by providing financial oversight, analyzing financial trends, and supporting the company in maintaining financial excellence and compliance.
We are currently seeking a Tablet Administrator to join our team. The position will be based at a customer site in Chicago, IL.
We are currently seeking a Tablet Administrator to join our team. The position will be based a customer site in Chicago, IL.
Under the direction of the Field Service Manager, but working largely independently, the Tablet Administrator will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities. Ensuring all internal processes, procedures, and contractual repair timelines are adhered.
This position will be located at our client's site in Panama City, FL.
ViaPath is seeking an Account Manager to join our growing sales team. The selected individual will be responsible for delivering against net revenue targets (renewal and upsell) across ViaPath ‘growth’ product categories with respect to accounts with the existing phone business.
This is a remote position that can be based anywhere in Kentucky.
Under the direction of the Field Service Manager, but working largely independently, the Tablet Administrator will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities. Ensuring all internal processes, procedures, and contractual repair timelines are adhered.
ViaPath is looking for a Telecommunications Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Telecom Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Telecommunications Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Technician 2, Tablet Repair to join our growing team. The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication. This position will be based in our climate controlled warehouse.
ViaPath is looking for a Technician 1, Tablet Repair to join our growing team. The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication. This position will be based in our climate controlled warehouse.
ViaPath is looking for a Technician 2, Tablet Repair to join our growing team. The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication. This position will be based in our climate controlled warehouse.
ViaPath is looking for a Site Admin Technician 1 to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is seeking Digital Forensic Analyst. The position will be based at the customer site in Columbus, OH. The responsibility of the Digital Forensic Analyst will be to provide direct forensic services to customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to forensically extract data from legally seized cellular devices, analyzing said data, and assist investigative staff in the development of actionable intelligence within the facilities and outside law enforcement. The selected candidate will be team oriented, capable of multitasking, and possess excellent verbal and written communication skills.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is currently seeking a Site Administrator 4 to join our team. The Site Administrator is responsible for managing key functions of client process administration and operational support. They are also responsible for inputting all information required for inmate accounts, telephone call records and recording.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Site Administration Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be servicing our client in Ione, CA, as well as perfomring as backup for our client's facilities around the Sacramento, CA area.
ViaPath is looking for a Technician 1, Tablet Repair to join our growing team. The role of the Technician 1, Tablet Repairs is to support the analysis and repair of high volumes of android tablet computers and requires the ability to prioritize tasks, proactively identify and address issues, and exercise clear communication. This position will be based in our climate controlled warehouse.
ViaPath is looking for a Site Administration Technician to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be servicing our client sites around Eastern/Central PA.
ViaPath is currently looking for Sales Engineer (SE) to join our growing team. The SE will partner with the business development team to drive new business and revenue growth by providing technical expertise, competitive positioning, and ViaPath product solutioning to current and prospective customers.This is a remote position that can be based anywhere west of the Mississippi with access to a major airport.
ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is seeking a Principal Financial Analyst to join our growing team. The Principal Financial Analyst plays a critical role on the Finance team by providing financial oversight, analyzing financial trends, and supporting the company in maintaining financial excellence and compliance.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
ViaPath is looking for a Site Administration Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be servicing our clients in: Wasco, Avenal, Pleasant Valley, CA
ViaPath is seeking Technical Support Representatives – Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
*This position will be based out of the Dallas TX, Altoona PA, or Fruitland ID office
Shift is 11:00PM - 7:30AM Central / Saturday - Wednesday (Thursday and Friday off)
ViaPath is seeking a Technical Support Tier 2 to join our team in our Tech Support department. The Tier 2 Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results. The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are a seeking candidates who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
*This position will be based out of any ViaPath office*
Shifts available:
Monday - Friday: 11AM -7:30pm
Monday - Friday: 1:30pm - 10:00pm
ViaPath is seeking a Technical Support Tier 2 to join our team in our Tech Support department. The Tier 2 Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results. The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are a seeking candidates who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
Shifts available: Monday - Friday: 1:30pm - 10:00pm
*This position can be based out of any ViaPath office*
ViaPath is seeking a Supervisor of Technical Services to oversee a portion of our Technical Support team that provide technical assistance on various product lines. We provide hardware and software telecommunications solutions, and our support staff are responsible for the entire application ecosystem. This position will oversee a multi-discipline team focused on providing excellent front line support to our facilities. The focus areas are on quality, consistency, and first call resolution. We are seeking an experienced leader who is very familiar with technical call center protocols/technologies, and has a track record of expressing expectations, and then successfully managing staff to those expectations.
**This position will be located in our Dallas, TX office**
Shifts available:
Second shift- 3pm CST -11:30pm CST
Third shift- 11:00 CST pm - 7:30am CST
ViaPath is seeking a Technical Support Tier 2 to join our team in our Tech Support department. The Tier 2 Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results. The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are a seeking candidates who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly.
Loctions available: Dallas, TX, or PLano, TX ViaPath Office
Shifts Available
9:00 AM - 5:30 PM Central; Monday - Friday
10:30 AM - 7:00 PM Central; Monday - Friday
8:00 AM - 4:30 PM Central; Monday - Friday
ViaPath is seeking a Accounts Payable Manager to join our growing team. The Accounts Payable Manager will provide expertise and supervision to staff in Accounts Payable ensuring accurate and timely reporting and payment of vendor invoices while optimizing efficient use of working capital.
ViaPath is looking for a Site Administration Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
THis position will be onsite servicing our client in Moore Haven, FL.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the customer site in Tallulah, LA.
ViaPath is looking for a Representative 3, Technical Support to join our team in our Tech Support department. The Representative 3, Technical Support is someone who cares about the client success, is technically savvy, and has experience troubleshooting technology issues. The position is responsible for answering and resolving technical support issues that our customers encounter. Technical Support Representatives are analytical, diligent, technically proficient, and are passionate about technology, networking, and serving our customers. Technical Support Reps take pride in their high-quality work and thrive in a fast-paced environment where they are constantly learning new things. They demonstrate care for our customers by maintaining relationships with clients and by providing amazing service. Technical Support Representatives make it their goal to find the "why" when a customer has a concern and are quick in finding an appropriate solution.
*This position will be based out of our Dallas, TX ViaPath office*
Schedules:
2nd Shift - 3pm to 12am Monday-Friday
2nd Shift+Weekend - 4pm to 1am Friday-Tuesday
3rd Shift - 11pm to 8am Monday-Friday
3rd Shift +Weekend - 11pm - 8am Wednesday-Sunday
1st Shift - 8am to 5pm Monday-Friday
ViaPath is seeking a RMA Receiving Tech that will work closely with all related departments to meet internal priorities and requests on a daily basis. This position will need to follow work instructions to correctly carry out the assignments. This position is primarily responsible for receiving and sorting equipment based on equipment type and model, as well as tracking those receipts in the multiple applications used.
ViaPath is currently seeking Production Technicians to join our Production team in Grand Prairie, TX. The Production Technician will be responsible for building, testing, configuring and repairing various technology equipment to fulfill orders and RMAs for the company’s many products and services.
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
Remote based position in Caldwell, Idaho or surrounding Nampa/Fruitland/Ontario, OR areas with a requirement to travel to customer sites on a regular basis.
ViaPath is looking for Telecommunications Site Technicians to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
These positons will be servicing our clients around Orange County, CA.
The Content Administrator reports directly to the AVP, Business Development Enablement. This position provides support to ensure the successful development and deployment of our proposal content database management.
ViaPath is currently looking for a Telecommunication Technician (Site Administrator Technician) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This will be a remote based position in Chillicothe, OH with travel to client sites.
